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Permit coordination

Keep permits moving without a licensed expediter on payroll.

Permit coordination support runs the administrative side of authority approvals: researching what each jurisdiction requires, assembling application packages, lodging through municipal portals, tracking review comments, coordinating resubmittals, and scheduling inspections. Your licensed professionals and authorised staff own every technical response, code interpretation, and representation made to an authority.

Where this fits: This lane tracks and lodges permits across jurisdictions. Architectural support prepares the drawing package itself; project administration covers on-site records once construction begins.

THE OPERATING HANDOFF

Define the source, recurring work, and approval boundary.

A reliable service lane starts with controlled inputs and a named client reviewer—not a broad list of tasks with unclear authority.

INPUTS

What the desk needs

  • Jurisdiction list with portals, fee schedules, and submission formats
  • Project documents, drawing sets, and supporting reports
  • Licence, registration, and authorised-signatory records
  • Named technical responder for authority comments
  • Fee payment method and approval threshold
  • Inspection scheduling rules and site contact list
CLIENT CONTROL

What stays with your team

  • All technical responses to authority review comments
  • Code interpretation, design changes, and professional certification
  • Any representation, declaration, or signature made to an authority
  • Fee approval and payment authorisation
  • Decisions on appeals, variances, and alternate compliance paths
VISIBLE OUTPUTS

Review the exceptions, not another activity list.

The exact format is agreed during onboarding. These are the operating records the service is designed to keep current.

RECURRING OUTPUTS
  • Permit status board across all active jurisdictions
  • Open comment log with named responders and due dates
  • Resubmittal tracker with version history
  • Fee and expiry register with renewal alerts
  • Inspection calendar and results record
REVIEW RHYTHM
  • Daily: portal checks, new comments, and inspection confirmations
  • Weekly: permit status board and overdue-response list
  • Per submission: completeness check before lodgement
  • Monthly: expiry, renewal, and fee reconciliation review
IMPLEMENTATION SEQUENCE

Install one bounded workflow before expanding the scope.

01

Map the jurisdictions

Build a per-authority requirement sheet covering forms, formats, fees, review timelines, and portal mechanics, because almost none of it transfers between jurisdictions.

02

Set the credentials policy

Agree how portal access is granted, held, and revoked before any lodgement, and record which actions the desk may take under each account.

03

Route the comments

Define who responds to which comment type and the internal deadline that precedes the authority deadline.

04

Publish the status board

Give the project team one current view of every permit, open comment, and upcoming expiry.

GOOD FIT WHEN

The workflow has an owner and a review point.

  • Work spans several jurisdictions with different requirements
  • A named technical responder is available for authority comments
  • Portal access can be arranged under an approved credentials policy
  • Permit delay is a measurable constraint on project start
NOT THE RIGHT FIT

Authority or source information is missing.

  • Code interpretation or technical responses are expected from the desk
  • The work requires a licensed expediter under local rules
  • No one is available to respond to comments within review windows
  • Signatures or declarations would be made by the desk
COMMON QUESTIONS

What contractors ask before delegating this lane.

Answers describe how the service is scoped and where authority stays with your team.

What does a permit coordinator virtual assistant do?

The desk researches jurisdiction requirements, assembles application packages, lodges submissions through municipal portals, logs and routes review comments, tracks resubmittal deadlines, maintains a permit status board, and schedules inspections. Technical responses, code interpretation, and any representation to an authority remain with your licensed or authorised staff.

Is this the same as a permit expediter?

No, and the distinction matters. Some jurisdictions regulate permit expediting and require registration or licensing to act on an applicant's behalf. This lane is administrative coordination: package assembly, lodgement under your approved access, tracking, and follow-up. Confirm local rules before delegating, and use a licensed expediter where one is required.

Can the desk respond to plan review comments?

It logs each comment, routes it to the named responder, tracks the internal deadline, and assembles the resubmittal package. The substance of every response is written or approved by your technical staff. The desk's job is ensuring no comment sits unowned and no deadline passes unnoticed.

How do you handle municipal portal credentials?

Under a written access policy agreed before the first lodgement. It records which accounts the desk may use, which actions are permitted under each, how credentials are stored, and how access is revoked. Many clients start with the desk preparing packages while internal staff perform the lodgement itself.

Do you work across multiple states or countries?

Yes, and multi-jurisdiction work is where this lane is most useful, because requirements rarely transfer. Each authority gets its own requirement sheet and checklist. Expect the first cycle in a new jurisdiction to be slower while that sheet is built and verified.

Can you track permit expiries and renewals?

Yes. The register tracks issue dates, expiry dates, extension windows, and renewal requirements per permit, with alerts ahead of each deadline. Expired permits are a common and avoidable source of stop-work exposure.

Permit coordination

Start with the workflow your team stopped trusting.

We’ll map the source information, recurring output, responsible roles, client approvals, and a measurable first scope.

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